Monthly Archives: November 2015

Monday blues

Monday got you down? Let loose your inner Control Freak!

Monday got you down? Let loose your inner Control Freak!
By Talmar Anderson

Are you a business owner with the Monday blues?  Mr. Founder “SLASH” CEO, do you hit snooze over and over again every morning? Ms. Entrepreneur, do you flinch every time the phone rings for fear it is a complaining client?….Ummm, how do I say this nicely? It’s your own damn fault!  You started this business to build a company delivering goods or services that you believe in and feel sure you can deliver the best possible way.  You wanted to be your own boss and set your own schedule.  So why have you built this role within your own business that stresses you out, makes you want to swear (I hear some people do this under stress not just as a regular part of conversation) or hide under the covers?

Think about it. You have complete control.  You CAN do this. If you have not realized that being a business owner is the ultimate in control freak heaven, then I would ask you to revisit WHY you started your business in the first place.  I mean, surely there is someone out there offering services, if not the same then very similar to your company.  You could just go get a job with them.  I am sure they would love inspired ideas to help their companies grow.  What’s that? Oooohhhh, they don’t understand the RIGHT way to do it?  You don’t want to bend to someone else’s schedule?  Or wait…maybe it is that you wanted to be able to decide who you want to work with (and who you DON’T!). We are back to what you want.  What do you want your business day to look like?

If you are too busy reacting to your company’s needs instead of proactively scheduling time on your calendar, you ARE more likely to be frustrated, overwhelmed and run the risk of losing the passion behind your decision to go out on your own. Though this certainly occurs from time to time, it should not become “full time”. Only you can determine what your business needs.  These items still need to be performed but as the CEO you have the control to decide how to allocate resources – including staff time and budget– to have someone else handle those bits.

The truth is that there is someone out there that LOVES to do what you do not love. In fact…the very thing that makes you want to curl up and cry likely gives someone else a sense of accomplishment. And thank GOODNESS! So to love your Monday morning alarm clock again, try this.

  • Take a moment and write down a list of all the pieces you handle for your company that you would love to never (or mostly never) do again.
  • Look at the cost associated with hiring or outsourcing that piece.
  • Measure against the benefit of your freed hours and completely engaged passion
  • Delegate

Now if the Monday blues are about leaving your fabulous family, friends and weekend fun then you can do the following.

  • Take a moment and write down a list of all the pieces you handle for your company that you love and feed the joy of owning this business.
  • Look at your calendar and allocate Monday morning for performing these specific tasks
  • Delegate any items that you were regularly handling in those scheduled times

No one but you can effect change on how your business is run or how you prioritize your own day.  This is the “control” part.

One last piece that is a part of Talmar’s Truths, if making decisions and strategic planning are on your delegate list – you have two choices to start loving Mondays again.  Close your business to start looking for a job in someone else’s company or decide to call me. You know strategic plans are what Talmar It Up is all about!

Impact

Intent over Impact? Communication GOLD!

Intent over Impact? Communication GOLD!
By Talmar Anderson

If you communicate with others (and who among us does not?) then this article is meant as a gentle reminder. Have you ever heard the saying “Don’t take things so personally!”?  I have been gifted with an ability that I want you to consider practicing.  Listen and apply positive intentions behind the meaning of those communicating with you. I assign an intention that is without malice (or even allow for miscommunication possibilities) before I allow it to impact me as offensive.  This is a critical skill that business owners who find themselves in a role of working with clients, employees and vendors MUST master.  The idea is to allow that every person speaking to you has the INTENT of articulating a message that has no malicious impact. So often, offending impact is completely missed by the speaker creating that impact.   I am speaking to the impression that is left at the end of every sentence.

First, consider this from the speaker perspective. Consider that everyone, and I mean EV ER Y ONE listening to you applies intention behind your words.  That intent is often set from the listener’s personal experience.   So when a speaker says “green” one listener will think forest green because that is the color of their car.  A different listener will think lime green because it is their wife’s favorite color and she has a handbag that she carries everywhere in that color.  To complicate things further, the speaker meant money green…because the speaker deals with cash all day.  The same is true of every sentence, paragraph, or even sigh that is addressed to another person.  For successful communication please assume as little as possible about your listeners.  Do not assume that they knew you were kidding.  Do not assume that the person you are speaking with has the same education, religion, geographic, political or professional experiences.

Now, consider the listener side of the equation. In both my personal and professional life, I have repeatedly asked those confiding in me of some offense to take a moment and step back to ask if they believe the “offender” (the one making a statement that has brought the “offended” to my chair) INTENDED to offend with the statement.  I ask, “Do you honestly believe that the speaker wanted to hurt your feelings?”  Was that the intent of the statement? Truthfully, on a small occasion, that might have been the intent.  More often, the listener applied a personal experience or interpretation to the statement.   So I ask the listener to step back and consider that clarification may be needed but to agree that the intent was not to offend.  The speaker and listener will need to clarify. This is management GOLD for working with growing staff with differing personalities or roles.

I am certainly not suggesting that you move to a Pollyanna communication where malice or offense is never a possibility. I am all about risk management and am well aware that malice exists. I am simply suggesting that if you START from the positive side and allow for the possibilities to be whittled down you often will find the true intention of the speaker is misaligned with the offensive impact you have personally attributed to the conversation. This allows for ease of clarification and team building.  It facilitates negotiations and agreements. It is a HUGE tool in an entrepreneur’s tool shed.

There is a side benefit to adopting this practice.  On the few occasions when the speaker did INTEND to offend…by not taking offense, it can really burn their britches when you are NOT impacted! Seriously, who has the time or energy to get worked up over someone intending to be hurtful or offensive?  If you do not take offense, that intent of ruining your day goes out the window.  No impact.

The next time your staff talks about your long project hours, the next time your business partner  “looks funny” at you, the next time your spouse doesn’t hear the details to an event please, please do not assume their intent.  Ask them.  You know what happens when you ass u me….don’t make me say it!

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