Tag Archives: purpose

Create Your Own Renewable Energy Source!

Create Your Own Source of Renewable Energy!
By Talmar Anderson
Talmar It Up, LLC

People ask me how I get my high energy and positive attitude all the time. I genuinely LOVE what I do. Creating the workflows, organizational structures and developing the “How” of any business is my happy factor.

My joy comes from helping people understand how their own business works, what options they have and how much control they actually do have over what can be done. This allows those people to go on and be profitable after me! Letting myself get excited for them, with them, even about them if they can’t see it yet is how I stay energized. What I do feeds my own personal energy bank.

Stepping into what makes me happy absolutely has led to my successes. I get excited to learn about different business and you can physically see the wheels turning in my brain while I jump out of my skin to give you insight and ideas on how to resolve issues or challenges in your company’s growth. Being in that moment of my personal joy is infectious. People talk about how they enjoy working with my company not just because of the results but because they can feel the genuine excitement for the possibilities in their future. This makes THEM excited.

Then they tell referrals that they know someone that can both offer solutions AND help connect them to the excitement of their own company growing. So I get to start all over with a new business client creating more process and developing organizational structures that can deliver on more dreams and happiness. And I don’t hide my joy.

That might be the secret. I literally mock myself because I KNOW most business owners don’t clap their hands with excitement about reviewing data on task completion times or metrics on referral sources. I get the humor and am in on my own nerd loving joke. I DO love the numbers (the Power is in the numbers my friends!).

Have you ever been with someone that is so excited by what they are talking about they make you care? From car mechanics to atttorneys, find a person that loves what they do and you will listen intently to details on how engine pistons work or why we should negotiate for the extra space. We listen because we want that energy and engagement for ourselves!

Reality check. My energy and positive attitude is NOT “on” all the time. Ask my loving (and mercifully patient) family! However, I find that making the choice to purposefully tap into the happy factor of why I do, what I do propels me into more situations where I can do MORE of what I do…do you follow my meaning?

What makes you happy? This is SELDOM something that will suck your energy dry or leave you feeling unfulfilled. If you are a business owner, you have every reason to tie your role around the actions that make you happy. This will energize you and allow you to continue to lead a team and grow a client base that wants to tap into your joy. Then you will have your own source of renewable energy!

I’d love to know what you personally get energized doing within your own business. Let me know!

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Scalability. Nothing More but Nothing Less.

Scalability: Nothing More but Nothing Less.

By Talmar Anderson

Scaling a business.  Have you heard this phrase before?  Did you know that the process of scaling a business does NOT have to do with just growing your sales? Certainly, growing sales are a sign of a company that is scaling up, however, the process of a successfully growing company is one that planned for successI know, crazy, right?  We spend so much time worrying and figuring out how we will make it.  We project minimums needed to break even. We start from a place of trying to at least not lose our investments in our company. And sure enough, one of the things that can sink a company is when it all goes right!

This is one of my favorite pieces of planning and strategy. I LOVE it!  This is when we get to plan for everything working out as we intended. We start from imagining that our new marketing push and sales process are all hitting YES! Will we have enough people/ product/ time / resources to deliver on our dream goal of $1,000,000.00 in revenue? Our full strategic plan will seek to understanding what is working and how it is working throughout the whole company and each of its departments so that we can replicate the good. There are a lot of moving pieces to this growth plan for scaling but I want us to focus on one piece.

Today we are going to talk about the easiest piece to effect profitability in a positive way when scaling growth and creating strategic plans. Create an organizational structure that will profitably allow hiring to execute on delivering and maintaining your quality of deliverables. Huh? In other words, we need to make sure we hire the correct skill level for each task that is required to deliver for your customers. Nothing more but nothing less.

Here is the secret.  Assign work flows to the level of expert required for high quality of results. Moving away from client based staff assignments or project based workflows can seriously take your profitability to a new level. We need to look at “how” the sausage is made!

While reviewing your services and products, understand that strategy, highly technical work or out of the ordinary troubleshooting requires an experienced or specialized staff member.  These areas can be tracked to usually show a limited need.

Regular workflow and customer service can then be assigned to the 3 junior team members.  The decision to have a focused specialist dealing specifically with the troubleshooting may require a company to hire only 1 senior team member.  While more expensive for this piece, we can focus their workflow on the limited need of difficult and experience requiring work. Now we are paying high wages to one employee instead of high wages to four of them “in case” the project or client has a sophisticated need.

Consider this perspective to further convince you that your workflows need to be defined and measured. The expert level required for filing papers is not nothing.  They need to know how to alphabetize, how to stay engaged and pay attention with focus, as well as the patience to take the time to get pages in the folders neatly to allow for ease of accessibility.

Let this junior level position be handled efficiently and professionally by a person that can value these skill sets. This junior level position will cost the company less because the experience and education to gain this skill set is less intensive.  You are no longer paying expert level wages to have your client files organized, accessible and current.

Giving this filing work to a senior level person with advanced or specialized experience can often create a scenario that can cause further complications beyond overpaying for filing services. An expert can be unfocused when not applying their most current expertise and education.  Specialists will be looking over their shoulder toward the next challenge and, distracted, they likely are unable to alphabetize correctly on a consistent and reliable basis.  It is NOT their priority.

In fact, if you look at their job description, I am sure you will not even see “filing” on the list.  It falls under the “and other responsibilities as assigned”.  Meaning it was NOT enough of a priority for you to list it for this position and therefore not enough of a priority for the employee to value the time and focus to file correctly.

File correctly you say?  Yes. Front to back. Ease of reading (no backward pages). Chronological for each section. What about proper file tags? Are the folders large enough?  I highly doubt your senior level expert who has a juicy case on their desk is willing to stop and give the proper focus.

And THAT is where the snow ball starts.  Not assigning the right details correctly allows for the little things to pile up or be mistreated.  This creates stress and potential for mistakes (missing a client communication document that was filed under the wrong year) and can start headaches for you, your clients and your company’s reputation!

It is in the details that great customer service and rock star deliverables are created.  If you are in a growth period and have yet to sit down and organize your company into the roles required for growth AND the skill sets required to complete the different pieces, I’d love to chat with you. I want it all to go right AND I want your company to have smooth sailing into successful growth!

Never Ending Cycle…but it’s Never Dull Either!

Never ending cycle…but it’s never dull either!
By Talmar Anderson

Being a business owner feels like one long to do list sometimes.  You must keep on top of vendors.  Make sure your staff feel heard and appreciated.  Check the numbers regularly to protect profit margins. Be accessible to clients and continually improve on customer service. Develop communications. Develop new opportunities.  Reject mis-matched possibilities….and so on. And so on. But it is fun too! At least it can be if you let it. Here are some of the ways YOU could make space. As the business owner, give yourself permission to be human.

Calendar it or be spontaneous but consider giving yourself space. Make space to celebrate the completed and accomplished. Space to think about and research an entirely new service or product.  Space to decide which position to hire next.  Space to meet a fellow professional and have a drink and LAUGH out loud.

Maybe not even talk about business at all. Start small if you are not already doing this. Maybe you would enjoy…

  • Calendaring a day to play…mid-week. (Imagine…You and a loved one going to the movies. There is something particularly decadent about being in a mostly empty movie theater when everyone else is at school/work).
  • Sleeping in when you are extra tired or feel “something” coming on.
  • Turning off the computer 2 hours earlier than usual to go grocery shopping for your home.
  • Refusing first appointments twice a week to workout.
  • Refusing to book anything on Tuesday evenings to cuddle with your family and go to bed early.
  • Meeting your spouse for early happy hour to connect 1 on 1 before the family launches into the evening circus.
  • Go sit, alone. Not talking to anyone. Watching the people, birds, boats go by.

I recommend that you do this regularly!  That is the whole point of being a business owner, right? Or at least a major reason.  Doing what YOU want. Supporting your personal needs as well as business growth needs.   ONLY you can set realistic expectations with staff and clients on your availability.  STOP over promising. Tell them you are busy or don’t. Just say “No”.

If you can’t get it on your day to day calendar, then schedule time to get away.  1 day or 2 weeks can give your business a whole new perspective.  (Be clear on whether you are going to focus on business or take space away from business during your trip. As always, have a purpose to your action!) Make it about you some of the time.

Knowing you have personal time to take care of your needs can alleviate a lot of that “I have to” stress. Clients, kids, friends…they willing let you prioritize their needs because they ARE looking out for themselves. I give you permission to look out for you too!

Don’t feel guilty. Don’t think about the phone calls going to voice mail. Unless you are a heart surgeon (and most of you reading this are NOT!) life will go on without you for a little while. But you will not be able to go on if you do not prioritize your own personal space. Who knows…you might have some fun too!

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